Privacy Policy

Last Updated: January 29, 2026

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Working Hands Outreach Ministries (WHOM) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at 2whom.org or interact with our services.

Please read this policy carefully. By using our website, you agree to the practices described here.

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1. Information We Collect

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Information You Provide to Us

We collect information you voluntarily provide when you:

• Request assistance through our help request form

• Sign up to volunteer

• Make a donation

• Subscribe to our newsletter or updates

• Submit a contact or inquiry form

• Communicate with us via email or phone

This information may include:

• Name and contact information (email, phone, address)

• Demographic information (age, household size, etc.)

• Financial information (for assistance requests)

• Payment information (for donations)

• Volunteer skills, availability, and preferences

• Any other information you choose to provide

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Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and device information

• Browser type and operating system

• Pages visited and time spent on pages

• Referring website or search terms

• Cookies and similar tracking technologies

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Information from Third Parties

We may receive information from:

• Payment processors (for donation transactions)

• Church partners and community organizations (for assistance verification)

• Publicly available sources (for verification purposes)

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2. How We Use Your Information

We use your information to:

• Process and respond to assistance requests

• Coordinate volunteer opportunities and activities

• Process donations and issue tax receipts

• Send newsletters, updates, and ministry communications

• Respond to inquiries and provide customer support

• Improve our website and services

• Maintain records for nonprofit compliance

• Prevent fraud and ensure security

• Fulfill our mission of serving the community

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3. Legal Basis for Processing (If Applicable)

We process your information based on:

• Your consent (e.g., when you submit a form or sign up for updates)

• Contractual necessity (e.g., processing donations)

• Legitimate interests (e.g., improving our services, preventing fraud)

• Legal obligations (e.g., tax reporting, nonprofit compliance)

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4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

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With Service Providers

We may share information with trusted third-party service providers who help us operate our website and services, including:

• Website hosting and platform services (Wix)

• Payment processors

• Email and communication tools (Google Workspace)

• Donor management and accounting systems

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

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With Ministry Partners

With your consent, we may share limited information with:

• Church partners coordinating volunteer efforts

• Community organizations assisting with service delivery

• Volunteers assigned to assist with your request

We share only the information necessary to fulfill our ministry purposes.

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For Legal Compliance

We may disclose information when required by law or to:

• Comply with legal processes or government requests

• Enforce our Terms and Conditions

• Protect the rights, property, or safety of WHOM, our users, or others

• Prevent fraud or abuse

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In Connection with Organizational Changes

If WHOM merges with or is acquired by another organization, your information may be transferred as part of that transaction.

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5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure socket layer (SSL) encryption for data transmission

• Restricted access to personal information

• Regular security assessments

• Secure payment processing through trusted providers

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

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6. Data Retention

We retain your information for as long as necessary to:

• Fulfill the purposes described in this policy

• Comply with legal, accounting, or reporting requirements

• Resolve disputes and enforce our agreements

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Specific retention periods include:

• Donor information: 7 years (for tax and compliance purposes)

• Assistance request records: As required for program evaluation and compliance

• Volunteer information: Duration of volunteer relationship plus 1 year

• General inquiries and newsletter signups: Until you request removal or the information is no longer needed

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7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information (subject to legal retention requirements)

• Opt out of marketing communications

• Withdraw consent for data processing

• Request a copy of your information in a portable format

To exercise these rights, contact us using the information in Section 13.

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Opt-Out Options

• Email communications: Click the "unsubscribe" link in any email or contact us directly

• Cookies: Adjust your browser settings to refuse cookies (note: some website features may not function properly)

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8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember your preferences

• Analyze website traffic and usage patterns

• Improve website functionality

• Provide personalized content

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

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9. Third-Party Websites

Our website may contain links to third-party websites (e.g., social media platforms, partner organizations). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any information.

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10. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly. If you believe we have information about a child under 13, please contact us.

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11. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected

• The right to request deletion of your information

• The right to opt out of the sale of personal information (note: we do not sell personal information)

To exercise these rights, contact us at the information provided in Section 13.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

For material changes, we may provide additional notice through email or a prominent website notice.

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13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Working Hands Outreach Ministries

Email: admin@2whom.org

Phone: (209) 280-0281

Website: 2whom.org

Mailing Address: P.O.Box 141 Sutter Creek, CA 95685

We will respond to your inquiry within a reasonable timeframe.

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14. Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.